We live down the block from Northgate Auto and gave them a try after another Durham mechanic over-tightened my Scion's serpentine belt. They took a look and fixed it FOR FREE! Needless to say, I've taken all my business to them since, for the last 3 years we've lived in Durham. The front desk is ALWAYS friendly and lighthearted, quick, and efficient. My one brief conversation with a mechanic was very courteous and also efficient. Not one hint of disrespect for being someone who knows less about cars! I can't recommend them enough! We are moving out of state soon and very sad we can't pick them up and take them with us. :( Prices are always reasonable too!