Over 50 year of service

Durham Auto Repair

923 reviews
(919) 813-2792
Mon - Fri: 8:00 AM - 5:00 PM
Schedule
AN APPOINTMENT
5

I had the absolutely most professional and helpful experience: Just before Jul 4 weekend, I needed an engine splash guard re-attached and no other shop was able to do it before the weekend. Blake at Northgate qent out of his way to squeeze me in, did a bang up job and charged me a very fair price. Kelly at the front desk was also awesome in co-ordinating this for me. Will be recommending them to everybody I know in Durham!

5

It was easy setting an appointment with Northgate, and they took my car in at exactly the time of the appointment. They quickly attended to my car’s needs

Thank you, Ron, for choosing Northgate Auto Service and for giving us a stellar review! We're glad that our team was able to book your appointment easily and efficiently and attend to your car's needs promptly. We strive to provide exceptional service to all our customers, and we appreciate your recognition. Thank you again, and we look forward to serving you in the future. Drive safe!

- Northgate Auto Service
5

They are really great at managing the chaos of last-minute requests and in-advance scheduling and giving you a timeline they can meet

Thank you for your positive review, Anastasia! We take pride in efficiently managing both last-minute requests and advanced scheduling to ensure a smooth experience for all of our customers. We're glad to hear that our team was able to provide you with a timeline that met your needs. We value your feedback and hope to see you again at Northgate Auto Service in the future. Thank you for choosing us and have a wonderful day!

- Northgate Auto Service
5

Wow is all I can say. I set up a easy appt for my son to take his car in. It had to be towed in a day early. I emailed the shop to make sure this would be ok and it was. The car was worked on and the same day my son got a call saying the car was ready! So professional and great customer service. This will for now be our go to place for service! Thank you so much!

Thank you for your kind words and for choosing Northgate Auto Service for your son's car service needs, Lynn! We're thrilled to hear that our team was able to provide efficient and professional service, including accommodating an early tow-in. Customer satisfaction is our top priority, and we appreciate you making us your go-to place for auto service. We look forward to serving you and your family in the future. Have a great day!

- Northgate Auto Service
5

Great customer service. Explained the longer wait due to staffing issue day of. Nice and cool inside and offered beverages while I waited. Once my car was in the shop, they were fast and thorough with my inspection.

Thank you so much for your kind words, John! We truly appreciate your support and are always happy to provide top-notch customer service, even during busier times. It's great to hear that our team was able to make your visit enjoyable, from the cool waiting area to the speedy inspection. We look forward to serving you again in the future!

- Northgate Auto Service
5

Great service, very friendly, will continue to have cars serviced here. Thanks!

Thank you so much for your kind words, Gene! We're thrilled to hear that you had a great experience at Northgate Auto Service. Our team strives to provide top-notch service and make every visit a pleasant one. We truly appreciate your support and look forward to continuing to serve you in the future. Drive safely!

- Northgate Auto Service
5

They do excellent work, always on time, friendly, polite, and reasonable.

Thank you so much for the positive review, Scott! We appreciate your kind words and are glad that you have had a great experience with us at Northgate Auto Service. Our team takes pride in providing excellent work, prompt service, and exceptional customer service. Thank you for choosing us for your automotive needs and we look forward to serving you again in the future. Drive safely!

- Northgate Auto Service
5

They were able to get me in and take care of my problem quickly. They were friendly and even call me by name when I picked up my car.

5

Thank you so much Julie for your wonderful review and for choosing Northgate Auto Service! We are pleased that you had a 5-star experience and we appreciate you taking the time to share your feedback with us. Providing exceptional service is our top priority and we are glad to have met your expectations. We look forward to serving you again in the future. Should you need any assistance, don't hesitate to give us a call. Thank you for your support!

- Northgate Auto Service
5

Thank you for taking the time to leave us such a kind review, Travis! We are delighted to know that you were satisfied with our service and appreciate your 5-star rating. Providing top-notch service is our priority, and it makes us happy to see that we were able to meet your expectations. We look forward to serving you again in the future! Thank you for choosing Northgate Auto Service.

- Northgate Auto Service
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