Over 50 year of service

Durham Auto Repair

943 reviews
(919) 813-2792
Mon - Fri: 8:00 AM - 5:00 PM
Schedule
AN APPOINTMENT
5

Excellent efficient through reception area neat comfortable. Respectful dialogue on the phone and with customers in office Great job

4

We took our Mini Cooper in for general maintenance. While there the battery died due to broken tail light switch. A part had to be ordered and a new battery installed. Then the key could not be removed from the ignition. They were unable to remedy that problem, so we were left with an unlockable car with a key in the ignition. Throughout the whole process, they were communicative and honest, in our opinion.

Thank you for the positive review, Liz! We're glad to hear that you had a good experience at Northgate Auto Service. We strive to communicate effectively and provide honest service to all of our customers. We hope to see you again for any future maintenance needs. Thank you!

- Northgate Auto Service
5

Professional and knowledgeable! Not only did I end up paying less than I originally believed, they helped me understand the issue with my car so I can monitor it myself in the future. The best experience I’ve ever had an auto shop! Thank y'all for your expertise, honesty, and friendly service

Thank you so much for taking the time to leave us a glowing 5-star review, Cammie! We are thrilled to hear that you had a professional and knowledgeable experience with us at Northgate Auto Service. Our team is dedicated to providing honest and friendly service, and we are glad we were able to not only fix your car, but also educate you on how to monitor it in the future. We appreciate your support and business, and we look forward to serving you again in the future. Thanks again!

- Northgate Auto Service
5

The staff were very professional and friendly. My vehicle was taken care of promptly. They have made a new customer!

Thank you so much for taking the time to leave us a review, Kim! Our team strives to provide top-notch customer service and efficient vehicle maintenance, and we are delighted that we were able to exceed your expectations. We appreciate your support and look forward to having you as a new customer. See you next time!

- Northgate Auto Service
5

I was satisfied with the services. They fit me in right away and had my tire fixed in no time. Thank you

Thank you so much for taking the time to leave us such a positive review, Cynthia! We are thrilled to hear that you were satisfied with our services at Northgate Auto Service. Our team always strives to provide efficient and timely solutions for our customers, and we are glad that we were able to fit you in and fix your tire right away. We truly appreciate your feedback and look forward to serving you again in the future.

- Northgate Auto Service
5

So glad I found Northgate Auto. I always feels taken care of there and their prices seem extremely fair and honest. I finally don't feel nervous to take my car to the shop!

"Thank you so much for your 5-star review, Alex! We are so happy to hear that you have consistently felt taken care of at Northgate Auto Service. Our team works hard to provide fair and honest pricing and make our customers feel comfortable when bringing their cars in for service. We appreciate your support and look forward to continuing to serve you in the future!"

- Northgate Auto Service
5

Absolutely bang-up job! I needed new brakes so badly that a brake pad literally fell out of the truck while they were driving it into the bay. Friend of mine had to pay over a grand for new brake pads and rotors on just the rears so I was pretty anxious, but Jeff&co here hooked me up with front and rear pads+rotors AND a new fan belt to boot for just a hair over $1.5k. Was still a big unexpected cost, but they were super kind, professional, and fast—I dropped it off after work and picked it up after work the very next day. And she handles so smooth now that I'm not convinced they didn't tighten up the steering or something while they were down there! Big recommend, 10/10 will be coming back next time I need something!

Thank you so much for your kind words, David! We are thrilled to hear that you are pleased with the recent service you received at Northgate Auto Service. We understand that unexpected car repairs can be stressful, but we are glad to have been able to provide efficient and professional service that left you feeling satisfied. We truly appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing Northgate Auto Service!

- Northgate Auto Service
5

Hi Lindsay, thank you so much for leaving us a 5-star review! We are thrilled to hear about your positive experience at Northgate Auto Service. Our team is dedicated to providing top-notch service and we are grateful for your kind words. If there is anything else we can do for you, please do not hesitate to reach out. Thanks again for choosing us for your auto service needs. - The Northgate Auto Service team

- Northgate Auto Service
5

Dear Konstantin, thank you so much for your 5-star review! We really appreciate your kind words and are delighted to know that you had a positive experience at our Northgate Auto Service in Durham. Our team works hard to provide exceptional service to all our customers and we are glad that our efforts have been recognized. Thank you for choosing us and we hope to see you again soon. Drive safe! - The Northgate Auto Service Team

- Northgate Auto Service
5

I found Northgate Auto shortly after moving to Durham, and I'm so glad I did. The team is friendly and helpful, and I always feel confident that my car is in good hands with them. Also, they are very honest about service needs. They never made me feel pressured and even told me when I didn't need a service that I thought I did. I highly recommend trusting your car to Northgate!

Thank you for taking the time to share your positive experience at Northgate Auto Service, Chelsea! We are delighted to hear that you have found our team to be friendly, helpful and honest. Our top priority is always ensuring our customers feel confident and satisfied with the service we provide for their vehicles. We appreciate your recommendation and we look forward to continuing to provide you with exceptional service in the future. Thank you for choosing Northgate Auto Service!

- Northgate Auto Service
1234567...95
Leave a review
Northgate Auto Service is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Northgate Auto Service (919) 286-0613 if you have any issues in accessing any area of our website.