5

I've relied on the folks at Northgate for four years now. They have never given me reason to doubt a diagnosis or an estimate. Always fast, friendly, and knowledgeable. Northgate is my mechanic for as long as I am in Durham.

5

Lady at the front desk was super sweet. She told me to bring my car in same day. They let me know I needed a new starter and gave me two options to pick from. It was fully repaired from the time I got there till it was finished in about 2.5-3.5 hours. I’ll be back here for sure. Thanks!

5

Excellent service and staff

5

No body likes getting their car serviced. The key is finding trustworthy folks who will treat you fairly, not take advantage of you, and go the extra mile with customer service. Northgate checks all those boxes. They stayed open late for me so I could pick my car up after work which made a big difference for me. That is how you win customers over and get repeat business--I know where I will take my car for future services.

4

Quick, helpful and very friendly, and most importantly not overly priced

5

Truly phenomenal customer service. They're so helpful and won't charge you for things that they don't think will fix your car, that level of complete honesty is what I look for in a mechanic and I will definitely be a return customer!

5

5

Been going here for years. Always get good and honest service.

5

Hey friend referred me and I’m so glad she did. I got great customer service and my car was serviced in a timely matter . I have already recommended it to friends and family.

5

I just wanna say thank you to the guy that helped me check my car this afternoon! My car printed a message about maintaince and I was worried. After I came here a staff helped me check my car and everything was alright. They didn't ask me to pay and solved my anxiety. Thank you, you deserve the positive feedback!

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